Privacy Policy

Privacy policy

Collection and use of information

This policy explains what data may be processed when you use Good-proxies.ru, why that processing is needed, which third-party services are involved, and what choices are available to you. The policy itself does not replace a separate consent document when such consent is required by law.

The site may process technical and account-related data such as the username used in the interface, email address provided during purchases or support requests, cookies, approximate location data, IP address, operating system and browser details, device parameters, referral source, visited pages, and interface actions. This information is used to keep the site working, protect the service, deliver purchased access keys, provide support, and improve the service.

Disclosure of information

We do not disclose user information to companies, organizations, or individuals unrelated to us, except in the cases described below:

As required by law. Information may be disclosed to prevent fraud or other illegal activity, to comply with legislation, and in other cases provided by law.

For service delivery and fulfillment of obligations. Users agree that personal information may be transferred to third parties to provide services ordered on the site or fulfill other obligations to the user. Such parties include courier services, postal services, freight companies, and others.

What personal information is processed when users contact support by email or live chat?

We process all correspondence received from clients, including textual content and metadata. To do so we store users' email addresses. Our site or mail servers generate metadata related to our communications using the SMTP protocol. Our goal is to deliver the most efficient support and improve the service.

Correspondence is handled via a third-party platform: Zendesk (for real-time communication and email support). When you contact us, your data - including name and email address - is recorded on this platform. Please review that service's privacy policy:

Zendesk: https://www.zendesk.com/company/policies-procedures/

Privacy policy of the external service Digiseller.ru

Digiseller: https://digiseller.ru/privacy

Analytics

Good-proxies.ru uses Cloudflare to protect and deliver the service. Yandex Metrica and the Zendesk widget are optional: they load only after the user allows them in the cookie dialog or on the consent page. These tools may receive technical data about the device, browser, language, approximate location, referral source, and on-site actions. Analytics tools may also use cookies to distinguish repeat visits.

The consent document and service controls are published here: /en/personal-data-consent.

Cloudflare

Good-proxies.ru uses Cloudflare for content delivery, performance optimization, and security. Cloudflare may process your IP address, browser information, and other connection data to provide its services. For more information, review Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy/

Cookies and similar identifiers used on the site

The exact cookie set depends on the hostname and page. Because most first-party cookies are host-only, the same cookie name may be stored separately for good-proxies.ru, www.good-proxies.ru, and pay.good-proxies.ru. Not every visitor receives every cookie at the same time: some cookies appear only on the IP check page or on legacy free pages, and optional third-party cookies appear only when the corresponding service loads.

Below is the current list of cookies and similar identifiers that are visible in the site's code or appear during normal use:

Other browser storage used by the site

Optional third-party cookies

The list above may change when we add or remove pages, payment methods, or third-party services. If a third-party service changes its own cookie names or storage period, that part is governed by the third party's documentation and privacy policy.

Geolocation databases

The Resource uses third-party geolocation databases (MaxMind GeoLite2 and IP2Location LITE) to determine the approximate geographic location of IP addresses. This data is used to classify proxies by country and city and to display visitor connection information on the IP detection page. Geolocation data is approximate and may not reflect the actual physical location of the user.

IP detection page

The IP detection tool on the Resource shows visitors their own IP address, geolocation, HTTP headers, and connection details. This information is derived from the visitor's request and third-party databases; it is not stored beyond the session. The purpose of this page is to help users verify their proxy setup and anonymity level.

Payment data

Payments are processed by third-party services (Digiseller, WebMoney, cardlink.link). Good-proxies.ru does not collect or store payment card data. Information such as email addresses provided during the purchase process may be used to deliver the access key and for customer support.

Data retention

API access logs and usage statistics are retained for the period of the Premium key's validity, plus up to 90 days after expiration for dispute resolution. Statistical data in anonymized form may be retained indefinitely. Personal data from support correspondence is retained for up to 3 years after the last communication.

Security

We implement appropriate security measures for collecting, storing, and processing data to protect it from unauthorized access, alteration, disclosure, or destruction. We limit access to personal data for our employees, contractors, and agents, and continuously improve our data collection, storage, and processing methods, including physical safeguards, to prevent unauthorized access to our systems.

However, we cannot guarantee 100% that our security measures will prevent third-party "hackers" from unlawfully obtaining this information, even though we take all reasonable steps to avoid such breaches. You accept the risk of such incidents to the extent that they may occur despite our reasonable security measures.

Disclaimer

This privacy policy does not apply to other sites and does not cover third-party websites that may reference our site or link to it, as well as sites that we link to. We are not responsible for the actions of other websites.

Enforcement of the privacy policy and changes

We may revise this policy from time to time. You can review the current version at any time at /en/privacy-policy.

If a legal basis requires explicit consent for optional analytics or support tools, the site requests it separately. Refusing optional cookies does not block access to the main public pages of the site.

How to refuse cookies

You can withdraw your consent to optional cookies at any time in the cookie dialog or on the consent page. The dialog has three tabs: Consent, Details, and About. The Customize button opens Details, where Yandex Metrica and Zendesk can be allowed separately. If you do not want to use cookies at all, configure your browser to automatically block them or to notify you whenever a site requests to store cookies.

If you use both the main site and the payment pages, clear cookies separately for good-proxies.ru, www.good-proxies.ru, and pay.good-proxies.ru, because host-only cookies are stored independently for each hostname. To set up your preferences, use one of the links below: